CASE STUDY

RGH

Reinventing a Legacy Brand

our objective

“To create a fresh, contemporary brand image that resonated with current market trends, yet retained the trust and recognition built over years.”

RGH is the is the leading provider of high-quality equipment repair services for the food service industry in the Toronto (GTA) region of Ontario

who is RGH ?


 As the dedicated marketing agency for RGH, our collaborative journey was a vibrant transformation, crafting a brand image that seamlessly blended modernity with the enduring trust and recognition earned over the years. Here's a glimpse into the steps that led to the birth of a fresh, contemporary identity while staying rooted in the brand's legacy.

our impact

“The Heritage Food Service Group has been working with Markayting for almost 3 years. Kaylesha's (owner) expertise in the area of branding and marketing has been key in helping our company improve and extend our marketing reach. Kaylesha's high engagement makes Markayting an important contributor to our overall success.”

- Ken Beasley, President- Heritage Service Group Canada (Parent Company of RGH)
RGH, a premier provider of commercial and restaurant equipment services, partnered with Markayting Creative  for a transformative rebranding journey. The project entailed a comprehensive brand overhaul from RG Henderson and Sons to RGH, encompassing both digital and printed marketing materials to reinforce their market presence.

Project Overview


The primary challenge was to modernize the RGH brand while preserving its rich legacy. The objective was to create a fresh, contemporary brand image that resonated with current market trends, yet retained the trust and recognition built over years.

The Challenge

Choquette business cards on table

Our Approach:

  • Led the transition from RG Henderson and Sons to RGH, updating brand visuals, messaging, and positioning across all platforms.

  • Ensured a cohesive brand experience by aligning digital marketing efforts with printed materials such as brochures, business cards, and in-store signage.

  • Maintained uniformity in brand communication across digital channels, print materials, and internal communications.

  • Developed and implemented a marketing strategy that seamlessly blended digital and print mediums.

  • Worked in close partnership with RGH's team to ensure the new branding was effectively communicated to their diverse customer base.

Execution

  • Successfully introduced the new RGH brand, receiving positive feedback for its modern appeal while honouring its heritage.

  • The unified approach in digital and print marketing led to increased brand visibility and customer engagement.

  • We launched a new website that introduces an updated look and feel, significantly improving the customer journey. This enhancement ensures a more intuitive and enjoyable experience for users, reflecting our commitment to customer satisfaction and engagement.

Results & Impact

FUTURE PLANS

Continued Marketing Support
Markayting Creative remains a key marketing partner for RGH, committed to advancing its brand through innovative marketing strategies & campaigns.

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